Introduction to Customer Service
Course Description: This 7-hour course provides an introduction to the basics of customer service with an emphasis on enhancing customer relation skills, building rapport with customers, and improving communication. Students learn to respond to customer requirements and to handle difficult situations. $125.
Use this Program Map as an advising guide to choose courses with your advisor and track progress toward milestones and completion of the degree program. The map provides students a suggested course sequence to timely program completion.
SEMESTER-BY-SEMESTER PROGRAM PLAN FOR FULL-TIME STUDENTS
Plans can be modified to fit the needs of part-time students by adding more semesters
| Courses | CR | Advising Notes |
|---|---|---|
| Introduction to Customer Service | 0 |